The safety and security of our groups is our number one priority.
We constantly monitor the Department of Foreign Affairs and Trade (DFAT) travel advisories and will take appropriate action in the event of changes to advisory levels. The Academy Travel policy is if DFAT changes their advisory to “Do not travel” to an entire region, we will cancel and refund all monies paid. If the advisory level for a particular destination is raised to “Do not travel” or “Reconsider your need to travel”, we will work with the school to develop an alternate itinerary to avoid these areas.
We have Academy Europe offices in Rome, Munich and London that provide 24/7 on the ground support for our tours in Europe. This means we are able to make any necessary changes to school programs at very short notice. Our team at Academy Europe speak all major European languages allowing them to organise itinerary changes quickly and competently.
In other destinations (USA, Asia, etc) we work with ground operators who we are in direct contact with and can assist with any changes.
Academy Travel is a fully licensed travel agent, which means we are able to change flights and other bookings if required.
Academy Travel registers all participants with DFAT.
We also have a comprehensive risk management plan that covers all potential scenarios that is provided to the school. This allows for all parties (school, teachers, tour manager, etc) to have guidelines on how to manage any potential situation that may occur.
What our teachers are saying
“This tour far exceeded my expectations and I have been so impressed with the quality of service provided by Academy both before the tour and while we were away. Nothing was ever a problem or a drama and Academy made it so easy for me as a teacher. Thank you SO much for everything. It was a truly wonderful experience."
“We were all very impressed with every aspect of the tour. We have used Academy Travel since 2006. In that time, I have been on four of the tours and it gets better every time.”
"Without exception, everyone has been both extremely accommodating and professional. The friendliness and personal service of all staff was excellent. We had a wonderful time!”
"Very thankful for Academy Travel. The service was excellent and the product was far better than what I could have done alone.”
“I could not be happier with Academy Travel and have been telling all my teacher friends about the efficient organisation of the company. You helped make the process of organising a tour so much easier than I had anticipated and I could relax and enjoy the trip.”
“I could not fault Academy Travel. They did everything I asked for and more."
“The tour was amazingly well-organised and our compliments to Academy could not be higher. All staff and students thoroughly enjoyed themselves.”
“An excellent trip that was great value. Parents and boys were effusive in their praise.”
“Academy Travel gave us unprecedented levels of support. The tour was excellent and the students were supplied with everything they needed throughout the trip. They were given an unforgettable experience due to the care and professionalism shown by all Academy Travel staff. We will definitely be working with the company in the future.”
“As usual, brilliant support and organization from start to finish. All the worry and planning looked after for me. Everyone on our tour was completely satisfied and gained an invaluable experience."
“A fantastic tour! The trip was thoroughly enjoyed by all. Your risk assessment matrix and pre-departure package made it easier when organizing the trip. Thanks for everything Academy!”
“To say we had the best time is an understatement; to say we had a great time is also an understatement. What can I say – words fail me. Everything about the tour was organized to perfection, everything ran so smoothly."