February 27, 2020
Natalie Levy

At Academy Travel, we appreciate that the current outbreak of COVID-19 is uppermost in the minds of schools who have planned to travel with us in 2020, and is causing concern and uncertainty amongst students, parents/carers and teachers.

The wellbeing of travelling students and teachers is our first priority at all times, and we are closely monitoring the situation through advice received from government advisories – particularly the Australian Department of Foreign Affairs – our local operators, and applicable health authorities in the countries and regions that groups are planning to visit.

We are continuing to communicate with each school’s executive and organising teachers to ensure that updated advice is shared, and can then be assessed in regard to the future of the tour.

If the situation in a country or region deteriorates, or if it is decided there will be an unacceptable risk to students, we will not hesitate to amend the itinerary or, if necessary, cancel the tour. Should a Department of Foreign Affairs warning for a country or region change to “Reconsider Your Need to Travel” or “Do Not Travel”, the tour will be cancelled or amended to avoid that area.

If Academy Travel makes a decision to cancel a tour, there will be a refund of all monies paid.

If a school makes a decision to cancel a tour without a change in the DFAT warning level, we will work with the school to investigate options in regard to rescheduling the tour and/or minimising the financial impact of the cancellation on those booked on the tour.

If you have any further questions, please contact your schools organising teacher. Up-to-date travel advice on all countries can be found at https://smartraveller.gov.au.